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Frequently Asked Questions

Q. Why can't I find this merchant that is in my book, on the app?
A. The App is a companion to your book, it does not replace nor replicate your book. You will find some merchants on the app that are not in the coupon book, you will find some merchants that are in both and you may find some merchants where they put one coupon offer in the book and a different coupon offer on the app and or online printable.

Q. Where can I find a list of merchants participating in this program?
A. Complete list of merchants with available offers can be found on the site under the browse button. You can also view merchants by category.

Q. How do I cancel my mobile app subscription or get information on billing, expiration date of my account, etc?
A: Please email us at app@savearound.com from the email you created your account with.

Q. I have a mobile savings pass code from a SaveAround coupon book. How do I use this code to redeem my free subscription? A. If you currently do not have a subscription please click “Sign Up” and indicate that you do have a code. Then enter your mobile savings code to redeem your free trial. If you already have a mobile subscription simply go into the settings of the app and click “extend membership”. From there you can enter your new code to redeem and extend your membership.

Q. How many deals do I get per merchant?
A. The number of mobile redemptions you get per merchant varies by the merchant. Redemptions are tracked on an annual basis so after you use your redemptions for a calendar year they will not be repopulated or replaced until January of the following year.

Q. Where can I find a list of merchants participating in this program?
A. A complete list of merchants with available offers can be found in the app under the “search” button. You can also view merchants by category.

Q. When I enter a code how long will it extend my current subscription for?
A. Your subscription will extend by the term that your code is valid for. So if you have a year long account that expires in August of 2017 but enter another year long code, before your current code expires, it will extend your subscription a year from when your first code was set to expire. If you enter multiple codes that have multiple terms it will have a cumulative effect and will continue to extend your subscription past the end date of the previous code you entered. If you are on an auto-renew subscription and you enter a code, your next payment will not be withdrawn until after your code expires.

Q. How does auto-renew work?
A. If you signed up for auto-renew without a code your account with be put on continuous auto-renew for the same term and corresponding rate that you subscribed for. If you subscribed for auto-renew with a code, your account will not be charged during that time but will auto-renew when your current code expires, and you will be auto-renewed (and your payment method charged) for the same term and corresponding rate as your initial code. Note: auto-renew is for mobile subscriptions only and will not auto-renew your physical coupon book. For complete information on auto-renew please visit our terms and conditions that can be found in the settings of your app.

Q: Can I support my school by registering my App" or "How do I apply credit to a group"?
A: Currently your book purchase is supporting your local group and organization. The app download and registration is an extra offering from the group to you.